With the information provided we confirm their payment and tenancy history by calling their current and previous landlord/agent as well as confirming their current employment. If they have been employed for less than 12 months, we verify their previous employment. They are checked against a National Tenancy Internet Database to see if a previous agent has lodged them as a bad tenant. We also take copies of their driver’s license, passport and visa.

In some cases, where an applicant may not have a tenancy history, we try and confirm other information that may give us insight to show their ability to maintain a tenancy in your rental property (eg. a stable employment history).

In some cases where this is not possible, we may simply reject the application.